Communication & Engagement

The City of Twin Falls is committed to communicating with residents and businesses in our community about City objectives and activities, and strives to engage with all members of our community to improve the quality of life in the City of Twin Falls, Idaho.

The Public Information Coordinator works under the direction of the Economic Development Director to coordinate public information and outreach efforts with City departments. The Coordinator primarily uses digital platforms such as TFID.ORG, social media and digital signage for the most cost-efficient method to reach the community, but also coordinates public engagement events and opportunities.

  1. Joshua Palmer

    Public Information Coordinator
    Email
    Phone: (208) 735-7312
    More Information

Social Media Engagement

The City of Twin Falls manages 6 social media accounts that include:

  • Twin Falls City Hall
  • Twin Falls Police Department
  • Twin Falls Fire Department
  • Twin Falls Economic Development - 'Grow With Twin Falls'
  • Historic Preservation Commission
  • Magic Valley Airport - "iFlyTwinFalls"

Reporting Tools

Gathering community input and feedback is critical to successful operations at the City of Twin Falls. The City conducts an annual Citizen Survey [link to survey signup] thru National Research Center (NRC) by mail and online to gather citizen feedback.

The City also gathers community feedback for the following:

  • The City of Twin Falls 20-year Strategic Planning
  • City Comprehensive Planning
  • Project Planning for City infrastructure, public areas and services

Archway and Reader Boards

The City of Twin Falls Communication Coordinator creates advertisements for the Twin Falls Archway Reader Board and other participating reader boards in the community.

To submit an announcement to the Twin Falls Archway Reader Board, please follow this link: https://www.tfid.org/762/Twin-Falls-Archway-Messaging

Public Engagement

The City of Twin Falls strives to stay engaged with the community. The Public Information Coordinator works closely with City departments to create opportunities for the public to be a part of City decision making.

City Website & Tools

The City or Twin Falls website is the most efficient and cost conscious method of distributing city information to citizens and visitors. The City hopes you will make it part of your routine to follow your community at TFID.ORG

Media Coordination

Coordinating with media partners is critical to providing information to citizens through trusted and timely news sources. The Public Information Office also strives to provide media with information in a timely manner.