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Depending on where you live in the City of Twin Falls, residential billing occurs on the first, fifth, 10th, 15th, 20th or 25th of each month. Industrial and commercial customers are billed on other dates. Payment is expected within 15 days and is considered delinquent 25 days after the date identified on the billing. Please contact us with any questions or concerns about your billing date.
Hours
Monday - Friday
8:00 am - 5:00 pm
We connect new customers to city utility services and ensure that our existing customers have the best possible experience. Let us help you connect to city utilities that include water, sewer, garbage and recycling. We also manage utility billing payments, reading and recording water meters, as well as activating and deactivating water service. If you need assistance with any of these services, please contact Utility Services.