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2. Please provide your permit number:*
4. 1. I am completing this survey about my experience with:

   Please check al that apply

   1. Planning and Zoning Plan Review
   2. Fire Plan Review
   3. Building Plan Review
   4. Engineering Plan Review
   5. Fire Inspections
   6. Building, Mechanical, Plumbing and/or Electrical Inspections
   7. Planning and Zoning Site Inspection
   8. Resolving a code violation
   9. Calling the general phone number for help or information
   10. Processing transactions or obtaining information in the Community Development Service Center
5. Other (please specify)
7. 2. City staff informed me about the overall process and timelines of my project:

   1. Very satisfied
   2. Somewhat satisfied
   3. Somewhat dissatisfied
   4. Very dissatisfied
8. Please provide details or comments about your experience:
10. 3. City staff gave me complete and consistent answers regarding my project:

    1. Strongly agree
    2. Somewhat agree
    3. Somewhat disagree
    4. Strongly disagree
    5. Doesn't apply
11. Please provide details or comments about your experience:
13. 4. Coordination between city staff ensured my project went smoothly through the process:

    1. Strongly agree
    2. Somewhat agree
    3. Somewhat disagree
    4. Strongly disagree
    5. Doesn't apply
14. Please provide details or comments about your experience:
16. 5. City staff responded to me in a timely manner (e.g. email or phone calls returned within 1-2 business days):

    1. Strongly agree
    2. Somewhat agree
    3. Somewhat disagree
    4. Strongly disagree
    5. Doesn't apply
17. Please provide details or comments about your experience:
19. 6. City staff made themselves available to me to respond to questions/concerns I had about my project:

    1. Strongly agree
    2. Somewhat agree
    3. Somewhat disagree
    4. Strongly disagree
    5. Doesn't apply
20. Please provide details or comments about your experience:
22. 7. City staff provided constructive input, feedback, or guidance that was helpful in moving my project forward:

    1. Strongly agree
    2. Somewhat agree
    3. Somewhat disagree
    4. Strongly disagree
    5. Doesn't apply
23. Please provide details or comments about your experience:
25. 8. City staff:

    1. Exceeded my expectations
    2. Met my expectations
    3. Did not meet my expectations
    4. Doesn't apply
26. Please provide details or comments about your experience:
28. 9. Name of city employee(s) who helped you:
    (Optional)
29. Please provide additional information about your experience (e.g. what we did well, what we can improve):
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31. 1. Receive an email copy of this form.
32. Email address

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