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The original item was published from 3/17/2020 4:11:30 PM to 3/19/2020 10:46:27 AM.

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Posted on: March 17, 2020

[ARCHIVED] Public Encouraged to Utilize Online, Phone Services Before Visiting Twin Falls City Hall

Twin Falls City Hall & Commons

Due to updates from health officials regarding the spread of the COVID-19 virus, residents and visitors of the City of Twin Falls are being asked to utilize the city’s convenient online and phone services before physically visiting Twin Falls City Hall. 

The City’s website at houses many features to help citizens continue their city business. It can be accessed from any web-based or mobile browser and gives citizens access to dozens of features that include:

It also provides citizens with easy access to their City’s public business, which include live-streaming and archived video of the Twin Falls City Council and its commissions under the ‘Agendas, Minutes & Videos’ link. Residents can also utilize the agenda tool to review current and past city agendas and minutes.

“We’re asking our customers to please use our online and phone services before coming to City Hall,” said Travis Rothweiler, Twin Falls City Manager. “Please call City Hall if you don’t have computer access or if you cannot find what you need through the city’s online tools.”

City department phone numbers for the public, businesses, and visitors include:

Utility Services: 208-735-7250

Parks and Recreation: 208-735-7287

Engineering: 208-735-7248

Planning and Zoning: 208-735-7267

Human Resources: 208-735-7251

Code Enforcement: 208-735-7278

Questions about the COVID-19 virus should be directed to the South Central Public Health District’s Coronavirus Hotline at 208-737-1138. O la línea directa de coronavirus 208-737-5965.

Zoning applications including; building, mechanical, electrical and plumbing permit applications; right-of-way permit applications; sidewalk grant applications; plats; and construction plans are encouraged to be submitted digitally. Customers may now pay for these items on-line. 

In addition to the city’s website, citizens are also encouraged to download the free SeeClickFix app from their mobile devices app store. Simply set your location to set up an account. SeeClickFix gives residents the ability to report more than 20 different concerns that include code violations, flooding, water pressure issues, vandalism, and more.

With health officials stressing social distancing to slow the spread of the COVID-19 virus, the City is asking for the public’s assistance to physically visit Twin Falls City Hall only as a last resort.

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