Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
In light of COVID-19, the City of Twin Falls is no longer accepting walk-in utility payments until further notice. Customers can use the payment drop box (blue payment envelopes are on the counter); mail your payment to P.O. Box 2469, Twin Falls, Idaho 83303; or utilize one of the electronic payments options listed below:
Questions regarding payments or your bill can be directed to our Utility Billing staff at (208) 735-7250 or (208) 735-7249. Start-or-Stop Utility Service Requests are also available online here (link).