City of Twin Falls, Idaho
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  • Department Home
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    The Utility Service Department provides a variety of customer service staff ready and willing to help you with your utility needs:

    Need water service?

    Have trash collection questions?

    Have a comment or complaints about vacant lots?

    Give us a call - We're here to help!

    735-7249 or 735-7250 Daily 8:00 - 5:00 pm

    311 for Utility Service Emergencies



    Department Description:
    The Utility Services Department is responsible for reading all water meters, billing customers for water, sewer and sanitation services, collecting payments from utility billings, and receipting all monies into the City's system.

    This department signs new cusotmers up for service, turns water services on and off, and perfoms monitoring and collections of delinquent accounts. This department provides customer service for all questions relating to utility billing.


    Department Contact Info.
    Sherry Jeff
    Phone:   735-7264
    Fax: 736-2296
    Email: sjeff@tfid.org




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