Citizen Services
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People Serving People
Utility Services
103 Main Ave. E.
P.O. Box 2469
Twin Falls, ID  83301

Ph: (208) 735-7250
Fx: (208) 736-2645

Monday - Friday
8:00 am - 5:00 pm
The Utility Services Department is responsible for: 
  • Billing customers for water, sewer and sanitation services
  • Collecting payments from utility billing
  • Reading all water meters
  • Receipting all payments into the city's system

This department signs new customers up for service, turns water services on and off and performs monitoring and collections of delinquent accounts. This department provides customer service for all questions relating to utility billing.

Contact for Billing Questions
If you have questions about billing, please contact the Utility Department by calling (208) 735-7250 or (208) 735-7249.