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Billing Information
Billing Cycle
The City of Twin Falls bills has six cycles for utility billing. Depending on where you live, residential billing occurs on the first, fifth, 10th, 15th, 20th or 25th of each month. Industrial and commercial entities are billed on other dates.

Residents have 15 days after the billing date to pay. The bill is considered delinquent 30 days after the date identified on the billing. A penalty for delinquency is charged at 12% per annum (1% per month) with a minimum charge of 50 cents.

Contact Information
If you have any questions, please contact the Utility Department by calling (208) 735-7250 or (208) 735-7249 or stopping by City Hall at:
103 Main Ave. E.
Twin Falls, ID 83301

  • Methods of payment - A description of different ways residents can pay their utility bills
  • Water meter reading and water / sewer rates - An explanation of the meter-reading policy in Twin Falls and information about billing rates on domestic water, sewer, garbage collection and pressurized irrigation